TIMES HAVE CHANGED - SO HAS THE SERVICE

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DOWNLOAD AVOS NOW

Available on iOS (AVOS MOBI) and Android (AVOS) App stores.

HOW DOES AVOS WORK

Simple and intuitive. Download, register, and connect to WiFi or data anywhere in the world.

Complete the registration with your mobile number to receive a password by SMS. Log in to the portal and scan the QR code from the App. That's it.
Log in to your accout and recharge in a number of ways such as credit/debit card, PayPal and more. Your balance is always displayed. You always know the cost for each call and can check your call records. Remember all calls and messages between users is FREE.
Pleas dial either "+" or "00" and the country code, then the number. For example, calling the US is +1 area code number or call/message from your Address Book.
Your App is always active. Nothing to do, just answer the phone when it rings.

TERMS & CONDITIONS

AVOS Service Terms & Conditions And Refund Policy.

 

1.0 User Account

Each User shall have an "Account" with a User Name and Password. Such account shall be prepaid. The cost of all calls made by you shall be deducted from the balance outstanding on your account. Once the whole of the balance of your account has been used you shall not be entitled to make any further use of the Services unless you purchase additional credit (recharge your account). We reserve the right to vary the Charges in accordance with Clause 3.

 

2.0 Suspension of Service

We may suspend immediately the provision of the Services (or a part of them) to you until further notice without compensation;

  • for repairs, maintenance or improvement;
  • in the event that we have reason to suspect illegal, unlawful or fraudulent activity or misuse of the Services;
  • in the event that we are required to comply with an order, direction, instruction or request of any Competent Authority.
  •  

    Any exercise of our right to suspend the Services shall not exclude our right subsequently to terminate this Agreement. We may refuse to restore the Services to you until the matters are cured or we receive an acceptable assurance from you that there will be no further breach.

     

    3.0 Modifications and Changes to Services

    We reserve the right to change the terms and conditions of the Service which we provide to you in the event that;

  • A Competent Authority makes any direction or order recommending or requiring any technical modifications or changes in our trading, operating or business practices or policy; or
  • we reasonably determine that any technical modifications to the Network or change in our trading, operating or business practices or policy is necessary to maintain the Services which we provide to you.
  •  

    We may, at our sole discretion and without prior notice, change or vary any Charges or rates affecting the Service. You may contact our Customer Services department for the most up-to-date rate information for all our Services. Actual rates shall be available to you on your account Log-in and Management page (consult "rates").

     

    4.0 Warranty and Refund Policy

    All materials, information, software, products and services are provided "as is" and "as available." All account recharges and/or credit vouchers are non-refundable.

    It is understood that telecommunications services are never guaranteed for perfect operation considering the number of technical elements involved that are outside of the control of the Company. For example, call failure can occur due to local or international operators, the call origination or the call destination.

    However, to ensure a certain level of service to our customers, the company will investigate all complaints of failed calls that were improperly charged to an account, including such items as charged for a call that did not connect, wrong charging or charged connections without voice transmission. In this event, the company will credit the account for the amount charged for the call minutes in error.

     

    5.0 Jurisdiction

    Your services are being provided by AVOS, S.A. and subject to the laws of Luxembourg.

     

    PRIVACY POLICY

     

    What information do we collect?

    We collect information from you when you register on our site or place an order.
    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

     

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:
    To personalize your experience (your information helps us to better respond to your individual needs)
    To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

     

    How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

     

    Do we use cookies?

    We do not use cookies.

     

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

     

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
    As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their Account and going to the 'My Details' page.

     

    Childrens Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

     

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.

     

    Your Consent

    By using our site, you consent to our web site privacy policy

     

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page.
    This policy was last modified on 01 November 2019

     

    CONTACT

     

    • AVOS, S.A.
    • 8 rue des Romains
      Luxembourg L-2444
    • contact@avos.mobi
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