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Each User shall have an "Account" with a User Name and Password. Such account shall be prepaid. The cost of all calls made by you shall be deducted from the balance outstanding on your account. Once the whole of the balance of your account has been used you shall not be entitled to make any further use of the Services unless you purchase additional credit (recharge your account). We reserve the right to vary the Charges in accordance with Clause 3.
We may suspend immediately the provision of the Services (or a part of them) to you until further notice without compensation;
Any exercise of our right to suspend the Services shall not exclude our right subsequently to terminate this Agreement. We may refuse to restore the Services to you until the matters are cured or we receive an acceptable assurance from you that there will be no further breach.
We reserve the right to change the terms and conditions of the Service which we provide to you in the event that;
We may, at our sole discretion and without prior notice, change or vary any Charges or rates affecting the Service. You may contact our Customer Services department for the most up-to-date rate information for all our Services. Actual rates shall be available to you on your account Log-in and Management page (consult "rates").
All materials, information, software, products and services are provided "as is" and "as available." All account recharges and/or credit vouchers are non-refundable.
It is understood that telecommunications services are never guaranteed for perfect operation considering the number of technical elements involved that are outside of the control of the Company. For example, call failure can occur due to local or international operators, the call origination or the call destination.
However, to ensure a certain level of service to our customers, the company will investigate all complaints of failed calls that were improperly charged to an account, including such items as charged for a call that did not connect, wrong charging or charged connections without voice transmission. In this event, the company will credit the account for the amount charged for the call minutes in error.
Your Merchant of record is Avos, S.A. | 8 rue de Romains, 2444 Luxembourg. For billing inquiries call 1-888-506-5208.
Your services are being provided by AVOS, S.A. and subject to the laws of Luxembourg.
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their Account and going to the 'My Details' page.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 01 November 2019